Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
settings

805-497-4019 | 67 Taylor Ct Unit C

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN, Thousand Oaks, CA

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 805-497-4019 or make an appointment online!


What Our Customers Are Saying

reviewicon

Best repair shop in town. Gary diagnosed the problem in 5 minutes. Dealership told me I would have to leave the vehicle for 3 hours. The dealership's high pressure Service Manager telling me it would probably be $800-$900. Tyler's fixed the simple problem for only $229!! Runs perfect now! Thanks Gary! I would give them a DEFINITE recommend!

reviewicon

Great customer service. Great mechanics.

reviewicon

Best customer service in town with honest prices.

reviewicon

I won't take my vehicles anywhere else for service and repairs. The best and most honest shop I've ever done business with. Been going there for about 10 years now.

reviewicon

Very honest mechanics, always take care of you and in a reasonable time! I will not take my vehicles anywhere else, I highly recommend them!

reviewicon

They fixed my a/c during the extreme heat at a reasonable cost. I will definitely be taking my car back if I ever need repairs again. THANKS, Tyler's Auto Repair!

reviewicon

Highly recommend this shop for auto repair and serves. Gary is an honest, fair and friendly guy that takes care of his customers. Won't go anywhere else after my experience.

reviewicon

Three words: efficient, dedicated and affordable. Tyler's Auto is at the end of the cul-de-sac. The Mechanic had a great diagnostic approach to resolving my car issues. He test drove it at least 5 times until he felt all the issues were addressed and the tweaks were made. Just needed new spark plugs, I was done in 2 hours. I'll go back to them.

reviewicon

I went and got a smog done on my car and failed at another shop. They tried to get me to bring my car in the very next day for the necessary repairs which they said would cost over 400.00 plus dollars. I called a couple of other smog places to find out what I could do, they advised me to take the car to a smog technician for a diagnostic test to find out why it could have failed. Tyler's Automotive performed my diagnostic test. They were very thorough and found nothing wrong with my car. They referred me to a smog test only center, where my car passed with flying colors. Thank you Tyler for giving me such great service and saving me from a huge car repair bill. I have found my new go to guy for any future repair issues.

reviewicon

The guys at Tyler's are great! Especially Gary. He was super friendly and honest about everything he did.Their prices are extremely fair and they don't try to sell you anything you don't need. Best mechanic experience I've ever had. GREAT CUSTOMER SERVICE!! I will never take my car anywhere else. I only trust Gary and the other guys at Tyler's! If you go here you won't be sorry!

reviewicon

Gary and crew are the best! They are honest, hard-working, and really nice. Half the time I go in not knowing at all what is wrong, trying my best to describe what is happening through absurd noises like "eeeeek". And they always find the problem and fix it quickly. The last time I went in, they said I needed a new something or other but instead of ordering a new one and installing it which would have been $300, he said first he was going to try taking apart and cleaning my old one. That fixed the problem and he didn't even charge me for it. Such great guys.

reviewicon

Tyler's Auto has provided us with excellent service for our Chrysler and Cadillac over the last three years. We went to to them when we first moved to the area and they have been so great to work with the whole time. Now we are relocating again and it will be sad to leave such great, dependable, fair and just nice mechanics. We highly recommend them!!!

reviewicon

Tyler's is great! Super honest service! They always give you all the facts and you know exactly what you're paying for. Used to go to dealer and pay three times as much. Not anymore since I found Tyler's!

reviewicon

I love this place. These guys are so honest! It's daunting to find a good mechanic and often times I've felt that my lack of knowledge about cars has set me up to get ripped off...that will absolutely NOT happen here. Good, honest work for a very fair price! Love them!

reviewicon

Tyler's is very honest and pragmatic about what needs to be done vs what is optional. We've been taking our Honda and Toyota there for years. Much more honest than the dealers, and good quality.

reviewicon

I was having trouble with AC on my truck. Several places "recharged" the system but would stop making cold air after a few weeks. A friend recommended Tyler's so I went there about a month ago. They did a great job, fixed the AC system and no trouble since. Very fair price as well. Nice, courteous team. Called back when they said they would. Give them a try.

reviewicon

Great guys, years of experience, they know exactly what they're doing. Brothers Gary and Dave run the place and have been helping me with any issues on my car for years. They do anything from diagnosing an odd sound, to complete engine replacements. I always recommend them to anyone in need.

  • ASE (Automotive Service Excellence)
  • State of California Licensed Smog Check Inspection and Repair Station
  • ACDelco
  • Denso Auto Parts
  • Gates Automotive
  • Motorcraft
  • Car Care Aware
  • Call Us For Service: 805-497-4019